Q U E S T I O N S   A N D   A N S W E R S


Frequentely Asked Questions And Answers v05.10.98

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QUESTION: How do I get the most out of this web site?

ANSWER:

  • Bookmark our WHAT'S NEW page -- The latest happenings can be found here.

  • Download our CATALOGS.

  • View our HTML CATALOGS.

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    QUESTION: How do I view the catalogs?

    ANSWER:

  • We highly recommend using XTreeGold for Dos/Windows, or ZTree for Windows 95/NT. With these programs, you can do quick searches for a program you are looking for using the tag and search options.

  • ZTree is available for download in our IBM - Programs section.

  • You can also use any word processor on any computer. All of our listings are in text format.

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    QUESTION: Okay, I've downloaded ZTree -- now what do I do?

    ANSWER:

  • Lets say you are looking for the latest version of Adobe's Pagemill.

    • 1. (L)og Ztree to the drive where you have the catalogs stored.

    2. Control-T to TAG all of the catalogs.

    3. Control-S to SEARCH all of the catalogs.

    4. Enter your search critera, in this case PAGEMILL.

    5. The catalogs where your search critera was met will still be tagged.

        Move the cursor over the first tagged file and hit V to view.

    6. Hit the SPACEBAR to take you to the search critera.

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    QUESTION: I am unable to download the catalogs! What can I do?

    ANSWER:

  • Make sure to try all of our download sites!

  • We can send you the catalogs you want on floppy disk via regular mail. Just send us a SASE with enough postage to cover the weight of a floppy disk.

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    QUESTION: Where are the prices for your cd roms?

    ANSWER:

  • The prices are located throughout our web site.

  • Normal Pricing.

  • Special Offers.

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    QUESTION: Okay, I found the prices -- are they negotiable?

    ANSWER:

  • Think of us as a retail store. For instance, when you check out at the supermarket, do you haggle over the price with the clerk?

  • If any of the above confused you, let us clear things up a bit. The answer is NO.

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    QUESTION: Do you guys take trades?

    ANSWER:

  • Yes. We Take Trades.

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    QUESTION: What does COD shipping mean? What are the shipping details?

    ANSWER:

  • COD means Cash On Delivery. We can only ship COD within the United States.

  • We ship all orders USPS (United States Postal Service) Priority Mail. This is a 2nd day service. OVERNIGHT shipping is also available.

  • All COD shipping is $10 per order. You can avoid the COD fee by pre-paying for your order, but pre-paying will severely delay your order as we must wait until your postal mail reaches us.

  • If you place a COD order with us, you can expect to have your order 2 days after we receive your email (You will be notified via email when your order has shipped.)

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    QUESTION: Do you ship overseas? How does that work?

    ANSWER:

  • We do ship overseas. Overseas customers (this includes Canada) are required to prepay for their order. We recommend bank transfer for quickest service. Once we recieve payment, we immediately ship out the order INTERNATIONAL PRIORITY MAIL (2-5 Day Shipping).

  • For more information, click here.

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    QUESTION: I purchased a CD and can't get a program on it to work. What am I to do?

    ANSWER:

  • See our Troubleshooting page.

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    QUESTION: I picked up a burner and I want to copy cds, but I don't have a clue. Hook me up!

    ANSWER:

  • See our CDR Faq page.

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    QUESTION: I ordered Gold 19/Gold 20 and got 600 books v19/20. What's up with that?

    ANSWER:

  • View our GOLD cd page.

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    QUESTION: Why are your email replies so slow?

    ANSWER:

  • Do to security reasons, email must be routed to us through channels...

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    QUESTION: What do I need to use the CONSOLE cd roms from NUMbers?

    ANSWER: You need the following:

  • A Nintendo 64, Super Nintendo or Genesis.
  • A Console Copier for one of the above systems.
  • Either a computer with a cd-rom drive, or a console copier with a cd-rom drive.

    • QUESTION: Where can I get a console copier?

    ANSWER:

  • Call +1-718-854-5877 (VOICE). Or visit their web page at www.anthrox.com.

    For the best prices, tell them NUMbers sent you!

    The console copiers we recommend are as follows:

  • The Doctor V64 for the Nintendo 64.
  • The Super Wild Card DX for the Super Nintendo.
  • The Magic Drive for the Sega Genesis.

    • All of our console cd-roms have been tested with the above copiers.

    QUESTION: What about emulators for the pc?

    ANSWER:

  • There are now serveral emulators for the pc. The emulators we recommend are in our IBM - Programs section. section. These programs allow you to play Super Nintendo and Sega Genesis games on your pc.

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    QUESTION: The pages on this site load slowly, can I speed things up?

    ANSWER:

  • To turn off graphics in Navigator 3.x, go to the Options menu and uncheck Auto Load Images.
  • To turn off graphics in Navigator 4.0, go to the Edit menu and choose Preferences. Select Advanced and uncheck Automatically Load Images.

  • To turn off graphics, animation, and sounds in Internet Explorer 3.x, go to the View menu. Select Options, and then choose the Appearance tab. Uncheck the appropriate boxes.
  • If you're using Internet Explorer 4.0, go to the View menu, select Options, choose the Advanced tab, and uncheck the appropriate boxes.

    Though you've turned off graphics, you won't be left in the dark. Our site provides alt text, which shows up to describe the graphics your browser doesn't display. Alt text's primary function is to let you know what graphical links connect to. But if you need to see a navigational image map, click Navigator's image placeholder or right-click Internet Explorer's image placeholder, and then select Show Picture.

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